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Month: September 2013

Get below the surface to resolve conflict – think icebergs yet again!!

8 years ago

220 words

 One of the common difficulties in conflict resolution is for work to take place at the wrong level.  Attempting to resolve conflict at the positional level is fraught with difficulties.  Two people with opposing positions will usually only confront each other and push each other further away.  I commonly ask individuals or groups to actively…

Handling Grievances the Gospel Way

8 years ago

548 words

A Sample Grievance Process From time to time, in every community, issues arise between individuals and and others in organisations. This is normal. In anticipation, this document is designed to assist individuals find a godly and appropriate pathway to see their issues and concerns addressed. The core Biblical values that support this process are truth-telling…