I appreciated the invitation to address a group of Salvation Army officers from the Southern Region meeting for their five year review conference. The chosen topic was Difficult Conversations. It was good to have a calmer morning after some pretty windy and wild weather on my arrival last night. Notes and presentations follow below.
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I always enjoy my training days with the Arrow Leadership Group at their Residential. We worked our way again through the conflict management material and had some good discussion of issues. Notes following:
Continue reading “Arrow 16 Residential–Managing Conflict”